In this article, we explain the benefits of setting up your email address in isendu and how to do it.
In this article, we explain how to configure your email address in isendu to send transactional emails with your address, name, and logo.
We are confident that this feature will greatly improve email communication with your customers.
The main benefits of this feature are:
🛍️ Customized Emails for Your E-commerce:
The transactional emails your customers receive after a purchase are your business card. Until now, these emails were sent with the name and address of isendu. But now, thanks to our new feature, you can have them arrive with the name, email address, and logo of YOUR e-commerce.
📩 No More Lost Messages:
If a customer decides to reply to one of your emails, that response will come directly to you. This way, every feedback, question, or suggestion will be immediately in your hands.
🔐 Secure and Direct Emails:
We want your emails to always be safe and to reach your customers without any hitches. With our new feature, your communications will avoid the SPAM folder and will arrive directly in your customers' inbox.
👉 Ready to Showcase Your Brand?
Set up this new feature right away and ensure that every email reflects your e-commerce 100%.
To get started, go to the "Email Configuration" page and follow the instructions.
It's easy and quick:
Click on "Configure SMTP".
Fill in all the data related to your SMTP address.
Once the information is entered, the configuration will be active, and you will have the option to modify it, send a test email, or remove it.
The fields below "Reply email" or "reply to" are useful if you haven't set up an SMTP email, as it allows you to receive any replies to transactional emails at the entered email address.
The "Blind carbon copy" field allows you to receive a hidden copy of all transactional emails sent to the entered email address.
Moreover, with the new service, the company logo and the WhatsApp logo can ONLY be modified from the "company" settings page.
Thank you and good work,
isendu product team